We always seek the customer's wishes for a particular car, but according to the rental conditions the cars are provided in a class. This condition is mandatory in order to ensure the fulfillment of the order. To book a car you can use the form on the web. Also you can contact us through Viber, What'sApp, Telegram.
The cars are booked with an advance payment of 20% of the total amount of the order in the high season, from April 20 to October 15. The payment can be made to our account, details can be provided by the Reservation Service or in the office. It is also possible to pay transfering money to a bank card.
Cancellations or changes of bookings without penalties are possible for:
We do not compensate bank commissions, conversions and other costs associated with the transfer or refund of money to you while refunding the prepayment. We ask for the details of your documents in order to simplify and speed up the stage of booking and issuing the car as much as possible. It is possible to send photocopies of documents to us by messengers or via e-mail. You will only need to sign documents and inspect the car.
The mileage limit is 250 km per day (if the mileage limit is exceeded, the surcharge is 10 rubles per 1 km) if you rent a car less than 5 days. Renting more than 5 days you receive not limited mileage.
All our cars are fully insured. We have CDW, TP, TPI protection included. There is a deductible under the conditions of the insurance company. The size of the deductible is the amount of the deposit for the car. Your liability is equal to the amount of the deposit, so there are also cases in which the insurance does not work.
A deposit is the amount that is a deductible for an accident or any damage to a car, an amount that is not covered by the insurance company.
If you leave a deposit for the car, its return will be made immediately upon receiving and inspecting the car by our representative. Transfer of deposit can be delayed if the car is not possible to inspect (dark time in conjunction with a dirty car).
In case of an accident or other damage to a car, the lien can be withheld completely or partially, depending on the cost of repairing the car, if it is not possible to determine the amount of damage on the spot, then the deposit amount will be withheld completely until the circumstances of the car repair (no more than 10 working days) .
The deposit is a guarantee and can not be used to pay for or prolong the rental!
The deposit or it part can be used as payment while returning the car for such cases:
You can rent a car without deposit, while you need to pay additional insurance, depending on its amount, the deposit can be reduced by 50% or absent altogether, the amount of such insurance depends on the class of the car and the amount of deposit, please check with our managers.
You can get a car without any additional payments at our office on weekdays during working hours from 09:00 to 19:00, if you want to get a car during off hours or not at the office it is possible by prior booking and for an extra charge !
There is an opportunity to receive and return the car in different cities in our company, for this service an additional fee is taken, please check with our managers for the size of the surcharge.